Footsteps Community Services - Therapy and Disability Support in Brisbane, Gold Coast, Logan, and Ipswich

What is an Employee Assistance Program (EAP)?

Footsteps provides EAP counselling to organisations in Brisbane, Logan, Toowoomba, Gold Coast, Scenic Rim, Ipswich and surrounding areas.

Share this article

What is an Employee Assistance Program (EAP)?

An Employee Assistance Program, also referred to as EAP, is a work-based intervention program designed to enhance the emotional, mental and general psychological wellbeing of all employees and sometimes includes services for immediate family members.

The aim is to provide preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems that may adversely affect performance and wellbeing.

These problems and issues may include, but are not limited to, relationships, health, trauma, substance abuse, gambling and other addictions, financial problems, depression, anxiety disorders, psychiatric disorders, communication problems, legal problems and coping with change.

As an employer, every dollar spent on identifying and supporting workers with mental illness yields close to 500% return in improved productivity.

Footsteps’ Employee Assistance Program (EAP) provides employees and management team access to counselling services by phone, online or face to face, enabling your employees to receive confidential counselling support wherever they are based.

Footsteps can also provide critical incident response counselling for those times when employees need immediate assistance to cope with personal and workplace factors.

The Benefits of EAP counselling services

There are many benefits of EAP counselling for both businesses and employees:

  • Protect employee wellbeing
  • Reduce the likelihood of burnout
  • Reduce absenteeism
  • Improve employee performance and productivity
  • Increase employee retention rates to ensure your organisation attracts and keeps the best and brightest

Learn more about our employee assistance program services

Footsteps provides EAP services in Brisbane, Logan, Toowoomba, Gold Coast, Scenic Rim, Ipswich, and surrounding areas. We deliver EAP by phone, online, and in-person. Our team is comprised of qualified and experienced Psychologists, Psychotherapists, Counsellors, and more.

Our EAP services are available to all organisations. Due to the in-depth knowledge that we have within ‘out-of-home care’ services, and child protection, we have extensive experience providing EAP counselling for support workers, youth workers, health workers, social workers, and frontline management.

Contact us to enquire today.

Join the Footsteps community

Receive the latest updates, resources and tools to support you on your journey

More resources