We support organisations and individuals to develop the capabilities required to succeed in rapidly evolving markets, including the NDIS.
We provide consulting for Australian community services, disability support, aged care, respite care and mental health service organisations.
Our dedicated team of industry practitioners, subject matter experts and management team share more than 100 years of combined experience in the community services sector. With experience across two major person-centric reforms for the NDIS and aged care, we utilise our knowledge and experience of direct service delivery in nursing, aged care, disability, child services and youth justice, both in-home and in the community to support other organisations in the sector.
We offer a collaborative environment to support the growth of your organisation, from one-off support, to ongoing advice and a full business review, depending on the needs of your organisation.
We share our unique perspectives to support businesses and take them to the next level. Whether your goal is growth and strategy, quality management, system development and implementation, workforce development, product and service development, or more broadly, gaining a deeper understanding of the sector.
Our consulting support can be valuable for both new organisations seeking guidance, and existing organisations seeking to streamline their services and internal processes, and implement industry best practices to increase the quality of their services.
We also work with organisations facing complex situations that would benefit from external support.
Support to ensure you have the right structure, governance, and leadership to take your organisation to the next level and succeed, as well as to identify and manage inherent risks to your business:
Support to ensure you have the right people with the right skills to deliver quality services and satisfy your clients:
Optimise your company’s set-up, make smart and practical financial choices, and transform your company’s costs to maximise net return:
Support to build your brand recognition and engage with your clients and community:
Develop and optimise your business operation, systems and procedures to streamline service delivery, maximise client satisfaction, engagement, and retention:
Support to implement new strategies or expand your business in new markets to drive growth, and profitability, increase leads and build long-term value.
Footsteps is a for-purpose organisation providing mental health, disability and organisational consulting services to businesses and their employees in QLD and the wider Australian business community. We provide EAP across a wide range of sectors, professional supervision and consulting services to support the community services industry, and short-term and emergency accommodation to organisations involved in supporting our wider community.